When it comes to Helix Sleep Mattresses you’ll find a large assortment of options. With their goal focused on finding the ideal support and comfort for every sleeper you’ll surely find a hybrid mattress you’ll love.
Though Helix does a great job of offering something for everyone. Even to the point of helping you navigate choices with their sleep quiz, it still sure would be nice to try one first hand. Knowing whether or not the original Helix or upgraded Helix Luxe is more ideal for you is even a great start.
Which is why Helix has partnered with Our Sleep Guide to make this idea a possibility. By allowing you to try out an array of Helix mattresses yourself will give you that much more buying power. And assurance that you are choosing the right bed. Which means years of better sleep.
Helix Sleep and Our Sleep Guide Austin Showroom are excited to to showcase both the original Helix, Helix Luxe and even the Birch by Helix for in-store testing.
The Helix Sleep Showroom Experience
Where am I able to try the Helix mattresses in Austin?
The Helix original hybrid mattress, Helix Luxe mattress and Birch by Helix are featured on the showroom at Our Sleep Guide Online Mattress Store in Austin, TX.
Where can I test Helix Sleep products outside of Austin?
If you happen to live in NYC, you’re in luck. The Helix Sleep Showroom is in downtown NYC. This is there only showroom in the country. However, they also have a few partner showrooms you can visit too.
Where is Helix Sleep’s headquarters? And can I try out their mattresses there?
Helix Sleep is headquartered in New York City. This location also doubles as their showroom too.
Do you recommend trying the Helix mattresses before purchasing?
Absolutely. Though online mattresses are set up to give you in home trials that take away the risk of buying site unseen, it is always nice to try it for yourself. When you test the Helix and Helix Luxe mattress in-person you get to see not only what the differences are between them, but also between several of the comfort options available. Giving you much better insight to which Helix Sleep mattress will be best for you.
Does the Helix Showroom offer a private area to test the mattresses? Can the showroom provide me a private space to test the mattress?
If you are looking to have a private setting to try your mattress you may be out of luck. Having separate spaces for each mattress can be tricky and with a store that is open to the public you can’t guarantee how few or many others will be there too. We recommend that you reach out to the showroom team to see if you can schedule a visit. However, this will be dependent on their store policies.
How do I really know if the Helix Sleep mattress is the best option for me?
When trying out the Helix mattresses at our Austin mattress store you will not only get to try the Helix beds, but also several other brands too. See all the mattresses you can compare on our Austin Texas Mattress Store page. Not only will you get to compare several mattresses side by side, you can also take a look at our mattress reviews that give detailed information on each mattress. As well as offer a side by side comparison of the Helix vs Helix Luxe too.
- Original Helix Mattress Review
- Helix Luxe Mattress Review
- Birch by Helix Mattress Review
- Helix Sleep: Mattress Comparison
Helix Mattress Experience at Our Sleep Guide Austin Store
Do I have to pay to try the Helix mattresses at Our Sleep Guide?
The Helix Sleep mattress testing experience is FREE at Our Sleep Guide online mattress store. The only thing we ask of you is to please use the links and coupons we provide when you order your mattress.
Do I have to schedule an appointment at Our Sleep Guide to test a Helix or Helix Luxe mattress?
No, you don’t need an appointment to come into the Austin Showroom. You can test the mattresses during our open business hours, open seven days a week.
What our the open hours at the Our Sleep Guide Mattress Showroom?
Our Sleep Guide Online Mattress Showroom is open daily.
- Monday – Friday: 10:00 am to 7:00 pm
- Saturday: 10:00 am to 6:00 pm
- Sunday: 12:00 pm to 5:00 pm
Is it possible to nap-test mattresses?
Yes. If you feel that getting a more accurate idea of how a mattress will work for you takes a nap, than sleep away. We, along with Helix Sleep, feel that it isn’t always apparent lying on a mattress for a few minutes to decide if it is the one. Therefore our showroom offers a tool to not only briefly try mattresses but also test them for a good 30 minutes. If you plan on this, we suggest earplugs and a sleep mask, and don’t forget your alarm!
Where is the Our Sleep Guide Austin Showroom located?
Conveniently located in South Austin, the Our Sleep Guide Austin Showroom is readily accessible from South Lamar Boulevard, 360 and 290. Just click the link below for precise directions from your location.
Is parking easy to find around Our Sleep Guide?
Absolutely! Our location was chosen for several reasons, with one of them being ample parking. Our parking lot offers plenty of parking any time and day of the week.
Is Our Sleep Guide mattress store kid-friendly?
We are. We have kids ourselves and understand not only do they come with when you’re trying out mattresses, but we also offer kids mattresses to try too. So of course we are open to the whole family. All we ask is young children are supervised and don’t jump on the beds. If you happen to be in the mood to jump we suggest you visit our neighbor, the Hoppin House.
Are pets welcome in the Our Sleep Guide Showroom?
Currently we are asking that visitors leave their furry friends at home out of respect for all shoppers.
Is Our Sleep Guide Austin Showroom ADA compliant?
Yes. The Our Sleep Guide mattress store is ADA compliant as well as wheelchair accessible.
About Helix Sleep Mattress Brand
Who is HelixSleep.com?
Helix Sleep offers an array of online mattresses. Focused on hybrid style beds that offer a large array of comfort levels to ensure every sleeper’s needs are met. Between their classic Helix mattress, their upgraded Helix Luxe and their natural option, the Birch, they have everyone covered. As well as bedding accessories to compliment each mattress and outfit your bedroom from top to bottom.
What are the different mattresses that Helix offers?
Helix Sleep offers three mattress models:
- Original Helix Mattress — Classic 11″ Hybrid Mattress (7 Comfort Options)
- Helix Luxe Mattress — Premium 14″ Hybrid Mattress (7 Comfort Options)
- Birch by Helix Mattress — 100% Natural Latex Hybrid Mattress
How is Helix Sleep difference from other online mattress brands?
Helix mattress doesn’t think that their is one universal mattress that is best for everyone. They see the benefit in offering a variety of options to find a bed that best suites your needs. This has been their distinguishing factor since day 1. They want every Helix mattress shopper to feel like their bed was made just for them.
Are the Helix beds cool mattresses?
When it comes to the benefits of the Helix mattresses you’ll surely be happy to hear that all three Helix beds do a good job of offering a cool bed. Each mattress not only has a coil system that is great for heat reduction, but the foams and materials that comprise each mattress offer other cooling benefits too. If you are a truly hot sleeper we suggest looking into the Helix Luxe or Birch for the coolest mattress by Helix.
How many mattress comfort options does Helix offer?
Both the Helix original and Helix Luxe mattress offer 7 comfort levels. Though the mattresses are slightly different in build and materials, the comfort levels will fall around the same place on a firmness scale. They also have the same names.
Helix & Helix Luxe Comfort Options:
- Sunset – Soft Feel for Side Sleepers
- Moonlight – Soft Feel for Back & Stomach Sleepers
- Midnight – Medium Feel for Side Sleepers
- Dusk – Medium Feel for Back & Stomach Sleepers
- Dawn – Firm Feel for Side Sleepers
- Twilight – Firm Feel for Back & Stomach Sleepers
- Plus – Medium-Firm Feel for Big & Tall Sleepers
How much do the Birch, Helix and Helix Luxe mattresses cost?
The Helix mattresses range in price. With the least expensive option being the original Helix. The next expensive is the Birch and the premium Helix Luxe is the most expensive. All of these mattresses offer a great value and are worth every penny. For the latest Helix mattress prices and discounts follow the Helix coupon link below to save today.
The Helix Delivery Process
If I try the Helix mattresses in store will I still get a 100 night sleep trial and free delivery?
Absolutely! Even if you try a mattress at Our Sleep Guide you will still get the full Helix Sleep trial period, warranty and free delivery that comes with each of their mattresses.
What is the delivery policy for Helix Sleep?
Helix mattresses are shipped from different warehouses across the US. They will arrive at your doorstep via Fed-Ex Ground with free shipping roughly 3-10 business days after placing your order. They will arrive in a 16″ x 16″ x 48″ box that will range between 50lbs – 130lbs.
Does this mattress brand offer Mattress Removal services?
Currently Helix does not offer white glove delivery or old mattress removal services.
Does Helix offer financing?
Yes. Helix is partnered with Klarna to offer you convenient financing options on your new mattress purchase.
What is Helix Sleep’s return and refund policy?
Helix offers you a full refund on the cost of your mattress. This request must be made between the 30th and 100th day of your sleep trial. Once your refund is processed you will see the full amount show up between 5-7 days to your original form of payment.
Will I be able to take my new Helix mattress home right from the showroom?
No. With the large variety of Helix mattress options we do not keep any of these beds in stock to take home. Each product will be purchased directly through HelixSleep.com and shipped to your directly to your address.
We would love to help you find your new mattress! Stop by the Our Sleep Guide Austin Mattress Store today. Find directions below!