Casper Mattresses Review: Casper vs Casper Wave vs Casper Essential
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Casper is an online mattress brand and they have an entire line of different mattresses that they sell. Some of which come in Hybrid and All-Foam versions. Making for a total of 7 different mattresses to choose from. Which can get a little confusing when you’re trying to decide when mattress will work best for your needs. Which is why we are here to help you determine which Casper mattress is right for you. Keep reading to get all of the details on the Casper Element, Original, Nova, and Wave mattresses.
Want to jump right to the full review? Find the Casper Element HERE or shop at Casper.com!
Casper Original Mattress
All-Foam & Hybrid
Firmness Level: Medium/Firm
Zoned Pressure Relief
Sleeps Cool
Price Range: $595 – $1,295
Want to jump right to the full review? Find the Casper Mattress HERE or shop at Casper.com!
Casper Nova Mattress
Hybrid
Firmness Level: Plush/Soft
Extra Plush Comfort
Supportive Feel
Price Range: $1,095 – $2,295
Our Sleep Guide individual Mattress Review for the Nova Mattress is Coming Soon!
Casper Wave Mattress
Hybrid
Firmness Level: Medium/Firm
Advanced Support
Optimal Spine Alignment
Sleeps Extra Cool
Price Range: $1,495 – $2,995
Want to jump right to the full review? Find the Casper Wave HERE or shop at Casper.com!
Casper Brand Features
When you are shopping with Casper there are a number of bonus features that you will get with any Casper mattress you purchase. The first is that shipping is free within the continental US, this includes shipping costs if you decide to return the product as well. Each mattress comes with a 100-Night risk-free trial period.
All Casper mattresses come with a 10-Year limited warranty. While some brands will change their warranties or trial periods depending on which version of their mattress you purchase, you can feel confident that each bed comes with the same level of quality as they are all covered with a 10-year limited warranty.
Casper Mattresses – Delivery & Set Up
As we mentioned earlier shipping is free with the cost of purchase if you live within the continental US. Your mattress will be compressed and roll-packed into a compact box and then delivered to your home. This process is usually pretty quick with Casper.
After your mattress has been delivered to your home, you will need to move it into the bedroom you wish to have it in before opening up the box. The Casper mattresses range in weight from 41lbs to 143lbs depending on the style and size of mattress you choose. Which is why we generally suggest getting a helping hand from a friend or family member when moving your mattress to it’s assigned bedroom, as it can be too heavy for one person to carry.
Once you have your mattress in the room you would like it to live in, it is now time to unbox and set up. This process is relatively simple to execute although it is much easier to maneuver the larger sized mattresses with two people. Simple take your mattress out of it’s box, unroll, unfold and carefully remove plastic packaging. Your new mattress will expand and come to life. This should only take a few minutes, although it will take a day or so to reach it’s true firmness level.
New Mattress Smell
While all new mattress smells will eventually dissipate, it can be a point of concern to some which is why we like to mention it in our reviews. The Casper mattresses are now made with CertiPUR-US foams with low VOC’s, which means any scent coming off of your new Casper bed should not be noxious. However, if you are sensitive to smells we do suggest letting your mattress air out in a well-ventilated room for several hours before you plan to sleep on it.
Ready to experience an original bed-in-a-box? Learn more at Casper.com.
The Casper Element is a Medium firmness level coming in around a 5 on the firmness scale. The Elements simplistic design has two layers. The base foam to create support, and their AirSpace comfort foam layer that provides pressure relief. As far as firmness goes this is going to be a good mattress for lighter weight individuals.
The Medium firmness paired with the fact that the Element does not have a transitional layer, means anyone who is on the heavier side may experience a “bottoming out” feel in this mattress. Which is the feeling when you sink through the comfort layer and hit the bottom base layer of foam. Lightweight side sleepers and back sleepers will enjoy this mattress.
Casper Original – Comfort
The Casper Original has a Medium/Firm comfort feel. Coming in at a 6-7 on our firmness scale, this is going to be one of the firmest options available from Casper. The Original comes in an All-Foam and a Hybrid option. The main comfort difference is that the hybrid option is going to supply a more responsive feel overall, while the all-foam version will have less motion transfer and feel a bit slower moving.
Both versions of the Casper Original mattress will come with a Zoned Support layer which helps provide the right amount of support where you need it along with pressure relief around the hips and shoulders. This allows for a balanced feeling mattress. Most sleepers will be able to find this mattress comfortable. Although some side sleepers may find they need a bit more pressure relief or prefer a softer feel.
Casper Nova – Comfort
The new Casper Nova is the softest, most plush mattress available from Casper. When you lay on the Nova mattress you will experience a gentle sinking sensation. Coming in at a 4-5 in a Soft/Medium comfort feel on our scale, this mattress is going to be fabulous for side sleepers and even some back sleeper who prefer a softer feel. While stomach sleepers may find this option to be too soft for them.
The Nova mattress has a hybrid design which provides a lot of responsive support and great edge support. This adds a lot of lift to the bed without adding pressure. Casper also put a Zoned Support layer into their Nova mattress. This allows for the Nova to have its plush feel without losing support.
Casper Wave – Comfort
The Casper Wave is the top of the Casper line of mattresses, and it isn’t hard to see why. It has a Medium/Firm feel coming in around a 6 which is arguably the most well-liked firmness level for most sleepers. It has Zoned Support with an added layer of gel pods under your waist and lower back that create extra support and help keep your spine in proper alignment while you sleep.
The Wave has a Hybrid design with individually pocketed coils for extra lift and support without too much motion transfer. This is going to be a great mattress for nearly all sleeping positions,
Casper Mattress Brand – Materials & Construction
AirScape Foam:
Different variations of the AirScape foam is used on the top layer of all of Casper’s mattresses. It is a perforated CertiPUR-US certified foam that is made to provide lots of airflow through the top of the mattress, which is vital for sleeping cool. The Nova and Wave mattresses has some upgrades to their AirScape Foam. The Nova Mattress has a second layer of perforated foam, which allows for even more airflow throughout the mattress, as well as a bit of added pressure relief.
While the Wave Hybrid mattress comes with 3 layers of perforated foams along with a thin coating of cooling gel for extra cooling capabilities.
Zoned Support:
The Original, Nova, and Wave mattresses all feature Zoned Support. These layers create support or pressure relief right where you need it, instead of having to pick one or the other. The Original Casper Mattress has a transitional layer of foam that has three different zones which vary in support. While the Hybrid has a three-zone support layer of foam along with a layer that has 4 more zones for support and pressure relief.
Finally, the Wave mattress has both of those layers plus a layer which features gel pods. These pods are specifically placed under the waist and lower back in order to provide optimal support and spinal alignment. All of the foam used in the Casper mattresses are certified by CertiPUR-US for safety.
Coil Systems:
Only the Hybrid options from Casper will have a Coil System. The system that Casper uses individually wraps each spring in order to limit the amount of motion is transferred throughout the bed. They also incase the coils with a foam border around the edge of the mattress. This helps support the coils and create extra edge support as well.
Base Foam:
While all of the Hybrid mattresses will feature a thin layer of foam underneath their coils, the All-Foam mattresses will have a much large base layer of foam for support. The foam options for the Casper Original and Element mattresses feature the same base foam which is designed to prevent any sagging.
Check out our Puffy vs Casper review to see how the Original Casper mattress compares to the Puffy mattress.
Casper Mattresses – Motion Transfer:
When it comes to motion transfer, the materials used in a mattress can make a big difference. For instance, while hybrid mattresses provide lots of comfort and support, then tend to have more motion transferred throughout the mattress than all-foam mattresses do.
Casper has two All-Foam options, the foam Original Casper mattress and the Element mattress. These foam beds are going to do a fantastic job at limiting the amount of movement is felt throughout the bed.
Although, we must say that the individually wrapped coils along with the foam comfort layers for all of the hybrid options available from Casper also do a great job at eliminating and limiting the amount of vibrations are felt throughout the mattress.
Casper Mattresses – Sleeping Cool:
The more air flowing throughout a mattress there is, the cooler it will sleep. It is all about how a bed eliminates heat which allows it to stay cool. We found that the Wave slept the coolest out of all of the Casper mattresses with the Original and Nova close behind.
The Wave Mattress does such a great job due to Casper’s many different layers of defense against heat retention. It has three layers of their AirScape perforated foam. These layers are coated in a cooling gel for an extra cool feel. Then the coil system allows for airflow deep within the mattress temperature neutral from the inside out.
The Nova also does a good job at sleeping cool, however we found that the softer feel allowed us to sink into the bed a bit more, making it just a bit warmer to sleep on than the Wave. Although they do have horizontal channels in their third layer of foam to allow air to escape quickly and efficiently. This helps keep the Nova nice and cool.
While the Original Hybrid Casper Mattress uses the AirScape foam along with it’s coil system in order to stay cool. We also found that it’s medium/firm firmness level allowed for us to sleep more on top of the bed than in it, which also helped keep the mattress sleeping rather cool.
The Element mattress does have the same AirScape perforated comfort foam that the other mattresses have from Casper. However, we found that the Element by Casper was the most likely to warm up throughout the night. This is partially due to the fact that it does not have a coil system along with it’s medium comfort feel while allowed us to sink into the mattress a bit more than the Wave or Original mattresses.
Typically foam does a great job with pressure relief, and lacks the support needed for optimal edge support. Which is why hybrid mattresses tend to perform much better when supporting the edges of a mattress. The Casper Hybrid mattresses also feature a dense firm foam border running around the coil systems in their hybrid mattresses like the Original Hybrid, Nova, and Wave mattresses.
When comparing edge support for the Casper mattresses we noticed a great improvement from all of the hybrid options. This is especially true for the firmer mattresses, Original Hybrid and Wave. The Nova’s plush feel allowed for some sinking while sitting near the edge, which is common for most soft mattresses. Although the reinforced edges helped keep the sleeping surface well supported. Although it still performed better than the Original All-Foam and Element mattresses.
Casper Mattresses – Value:
When choosing a mattress with the best value out of a collection of mattresses, we are looking to find the mattress that has the best balance of comfort for the given price. While the Element is by far the most affordable option, we see the Original Hybrid and Nova to be the two mattresses with the best value for your money out of the Casper mattresses.
If you are looking to get a great deal on a Casper mattress, be sure to use our coupon code. You can save $100 on any of the Casper original mattress or $200 on the Casper Wave mattresses. Simply by using our coupon code, SLEEPGUIDE at Casper.com.
Element Mattress: $395 – $795 Original Mattress: $595 – $1,295 Nova Mattress: $1,095 – $2,295 Wave Mattress: $1,495 – $2,995
Interested in getting your own Casper Mattress? Learn more and shop all of them at Casper.com.
Casper Mattresses – Our Pick!
There are several different Casper Mattresses for a very good reason, people have different priorities in a mattress. Which means depending on your personal needs, we would suggest a different Casper mattress for you. For our budget conscious shopper, the Element is a really great deal. While the Original All-Foam and Hybrid are also budget friendly with some extra support and comfort features. The Original is also a Medium/Firm comfort option making it suitable for most sleeping positions.
While the newest addition to the Casper family, the Casper Nova mattress is their plushest option to date. Which also having a support coil system and zoned support allowing it to maintain a comfortable amount of support along with it’s plush feel. This is a great option for side sleepers and back sleepers who love a soft feeling mattress.
The Wave is the cream of the crop from Casper. It has been updated with gel pockets for optimal spine alignment. It is also a crowd pleaser, with it’s supportive medium/firm comfort feel and loads of cooling materials. The Wave is a mattress is the Our Sleep Guide pick, as it works well for most sleeping and performs the best in nearly every category. Be sure to check out our individual mattress reviews to learn more about each! Or head over to our Contact Us page and send us a message on what you’re looking for, we would love to give you a personalized recommendation.
Still unsure? Check out the FULL review of the original Casper HERE, the Casper Wave HERE, and the Casper Essential HERE!
Or to make your own comparison selections using our Mattress Comparison Tool. Create a quick side by side glance of up to four of any of our mattresses at once. This is a great way to help narrow down your top contenders and see the differences of each.
Not sure where to start? No problem! Let us help you start your mattress search with Our Mattress Guide to take out any confusion. Also access all of our latest and greatest Mattress Reviews too!
Judy at the Austin store was friendly and helpful. I got the Leesa mattress I wanted within the time frame promised. I’m sleeping happily on it and would recommend it to others!
Worked with Niko and had a great experience at the store. He is very knowledgeable of all mattresses types and brands. Highly recommend visiting the store prior to your next mattress purchase.
I had a great experience buying a mattress here! Judy was incredibly kind and helpful, taking the time to understand what I needed and making the process smooth and stress-free. Highly recommend this store, especially thanks to her excellent service!
Judy was super helpful and I was able to find a mattress that was perfect for me. this place was much better than a mattress firm where everyone is pushing to make a sale as fast as possible. everyone was super friendly and helpful including Jennifer!
Great overall experience picking out a Helix mattress at Our Sleep Guide Online Mattress Showroom in Austin. Jennifer was a huge help and provided an excellent customer experience. Can’t recommend enough.
My husband and I were looking for a new mattress and were unsure but Justin helped us out so much and all of the staff was very kind in helping us find a mattress! Highly recommend coming in store!
Justin the owner of Our Sleep Guide was so knowledgeable and welcoming! Judy also helped us out and she was the best!If you want to try a mattress in a box come here FIRST and ONLY. Best customer service. Best options. Amazing all around.
Justin is great! He is very knowledgeable and will guide you to make the right decision. Very honest people who are will work with you financially. Would recommend anyone looking for an online mattress to check this out!
I recently had the pleasure of working with Niko at Our Sleep Guide (Houston), and I can honestly say it was a wonderful shopping experience. Niko's kindness, enthusiasm, and professionalism are evident. He immediately made me feel comfortable, giving me the space to try out almost every mattress in the showroom without ever hovering or pressuring me.What stands out most about Niko is his patience and understanding. He took the time to truly listen to my preferences, and then used his extensive knowledge to recommend the perfect mattress. I never felt rushed or pushed into making an impulsive decision. Instead, Niko was flexible, compassionate, and worked with me to find the best fit for both my comfort and my budget.Shopping with Niko was a pleasant and stress-free experience. I felt confident in my purchase, knowing I was in good hands with someone who genuinely cared about helping me find the best solution. I would not hesitate to recommend Our Sleep Guide (Houston) to anyone. With a rep like Niko, it's truly the first, last, and only stop you need to make!
So thankful to have discovered Our Sleep Guide while on the hunt for a new mattress! I am from out of state and was having trouble finding a local showroom that carried Helix mattresses. OSG not only carries Helix, but offers several other online brands that you can test out. A+++ for customer service, Niko and Chase were very helpful and answered all my questions (10+ emails!) while I was debating on my purchase. Huge shoutout to them for their patience and quick, thorough responses. Regarding the mattress, I'm about 1 month into ownership so far and I'm very happy with my decision to go with the Helix Midnight. I definitely recommend OSG to anyone struggling to buy a mattress... don't get overwhelmed reading through thousands of online reviews like I did - just make a visit to Our Sleep Guide!
Incredible store! The staff was so helpful and it was an honor to be Judy Grace’s first sale! They have an amazing selection in the store. I would recommend Our Sleep Guide to anyone!
Judy was so helpful and made our mattress purchase process super quick and easy!!! Highly recommend letting Out Sleep Guide help you with your next mattress purchase!
Jennifer and Tia were an absolute delight to work with. Very informative and went above and beyond to assist me and my wife. Helped us find a Helix luxe that worked perfectly for us and they found us the best deal we could find. Highly recommend shopping for a mattress here. Thank you!
I walked in unsure of exactly what to get but I heard about the Dreamcloud. Chase was super helpful and answered all of my questions! He didn’t try to oversell me on anything, I felt like I was trying to buy more than I needed and he wasn’t hovering over me and let me know if something was needed or not. I ended up getting the Helix Luxe Midnight with the adjustable base and a bunch of other things for a great price. They even have an option for delivery and set up!
The team was very helpful with our shopping experience there. It is great that you can test sleep the products to be sure the substantial purchase you are making is right for you
Chase was incredibly helpful while selecting my mattress. He took the time to answer all my questions and made the process smooth and stress-free. Highly recommend!
This place is such a lifesaver when it comes to purchasing a mattress from online brands! It’s so nice to be able to test out mattresses from brands such as Avocado, Helix, Noola, etc. before ordering. Thank you to Niko and Chase for answering all of the questions my wife and I had! Their help made our decision so much easier and we ended up purchasing the Helix Midnight Luxe from them!
Highly recommended that you visit the Our Sleep Guide store before purchasing a mattress from any online retailer. Here's why:I began my mattress search online, reading internet guides and reviewing top-ten lists. My wife and I were impressed by the online reviews of the Helix Elite mattress line but wanted to try out the different firmness options (soft, medium, firm) and potentially explore other brands.The Our Sleep Guide (OSG) showroom in Austin carries most online brands and all Helix models. After we selected our mattress, showroom manager Jennifer guided us through our purchase options and available discounts. By choosing to buy through OSG instead of the Helix online shopping cart, we saved approximately $800 on the bed and base. This saving was in addition to the Helix Black Friday promotion discount offered online. Very helpful.Our time at OSG was well worth it. This small business team saved us a significant amount of money. Thank you OSG!!!
I came looking for a new mattress and Niko was very helpful in helping us choose a mattress based on our budget, size, and mattress preferences. I definitely recommend coming to Our Sleep Guide to try any of the mattresses that can only be found online!
I had a fantastic experience at the Austin Our Sleep Guide location. Jennifer helped me quickly find the perfect mattress for my partner and I. I 10/10 recommend!
Wow, I loved my experience at The Sleep Guide. Had all the online mattresses we wanted to try out! Niko was so helpful and insightful. He answered all the questions we had. Great customer service! I would recommend this store to anyone and everyone that is looking for mattresses!
We had the pleasure to look for a new mattress with Justin and Tia today. I've been suffering from back pain and sleep apnea and they've been so patient and gracious with explaining which mattress would work best for my/me and my husband's situation. They were also very knowledgeable about physical health and ergonomics. Overall really great experience and highly recommend!
My husband and I went to Our Sleep Guide Online Mattress Showroom today with an idea of what we were looking for but admittedly needed a lot of guidance. Niko Blair, the sales manager, was SO helpful and helped us buy the perfect mattress for us. His advice was honest, transparent, and friendly. We didn’t feel pressured at all and left feeling confident in our purchase. 10/10 we recommend this showroom and Niko for your mattress shopping!
Love this place! Caters specifically to people who want to try out online beds. Jennifer was amazing at helping us find our dream bed. We came back to the store about 5 times and each time she was amazing at helping answer our many questions. She also was able to get a better discount than we could find on our own online. She was also really funny and great to work with each visit. Excellent service!They carry Helix, Avocado, Nest, Dreamcloud, Plank, Nectar, Brooklyn Breeding, Bear, Leesa, and our favorite, Winkbed! We went with the Winkbed Plus!Also they don't work on commission so they won't hover over you like the reps at Mattress Firm or Factory Mattress do. Still very helpful though but not on top of you!Highly recommend!
We are so happy that we discovered this store while on the hunt for a new mattress. They offer a large inventory with competitive prices. I loved that we were able to try all of the most common online brands in store and that there was no pressure to make a purchase. Nico was very knowledgeable and offered great advice when we were stuck between two mattresses. We couldn’t recommend this store enough and can’t wait until our new mattress gets delivered!
This is the fantastic store to try and shop for a variety of mattresses and adjustable bases. You won’t find anywhere else that has so many popular brands and models all in one place. Besides, the sales manager Niko is such a knowledgeable and customer oriented professional. He is very friendly, efficient and quick responding both at the store and via phone or email. Best of all, the price is very competitive and affordable. Highly recommend this place.
Loved the selection of online mattress I found the one I wanted online but wanted to be able to experience it in person. Most mattress companies only sell certain brands. This store all of the most highly rated ones o that can only be accessed online. If you look up these brands you will see they make the top rated lists. They even have organic one like Avocado.
Jennifer was so helpful! My partner and I got a Helix Mattress, mattress cover, and 2 pillows + the delivery and all that an absolute STEAL compared to what we thought buying a mattress would be. Thank you Jennifer!
This is the BEST place to shop for a new mattress. They have tons of top online brands you can try in store rather than taking a chance online! We got our mattress here in 2021 and came back in 2024 for our guest room. Staff is knowledgeable and friendly!
This place was no pressure to buy and super helpful to find a comfortable mattress! It was also more affordable than other places we’d looked. We would recommend this to a friend!
These people are awesome. Quick to answer any questions you have and have the best recommendations. It’s awesome to be able to try out the online mattress and have someone give you a honest review based on what you need! Would definitely come back for future purchases. Super informative!
It’s really great to be able to try online beds in person. Niko made the process easy and explained everything very well. We didn’t intend to get a mattress today, but it just made too much sense. Couldn’t be happier with our new bed!
Highly recommend this place! Super fast and easy, they had plenty of mattresses to try. Very clean and organized. We had Omar and Nick set up our mattress and they did a wonderful job. Thank you!
Nico was absolutely a pleasure to work with. He helped us through the selection process of a mattress for my wife and I. They were very knowledgeable, and we are happy with the overall experience and decided product. Would highly recommend anyone to visit the store prior to purchasing a mattress. Ask for Nico.
My wife and I were in the market for a new mattress and I’m so happy we decided to check out Our Sleep Guide! Tia and Jennifer were super knowledgeable, friendly, and able to steer us in the right direction. We had a ton of questions that they were able to answer and we were able to try out several mattresses that we otherwise would not have been able to try without purchasing and hoping for the best.We purchased a king sized Helix Midnight Luxe mattress and adjustable base over Labor Day weekend and saved well over $1000 from the sticker price. We were also moving soon and worried they wouldn’t ship in time, but Our Sleep Guide had both items in stock and we were able to load them up and take them home same day!We would absolutely recommend Our Sleep Guide and plan to be a return customer down the line. Thanks again to Tia and Jennifer!
We finally realized our mattress was nearing the end of its lifespan and it was time for something new. Despite doing our research, I was overwhelmed by the amount of online mattress stores/options. I really wanted to test mattresses in person and found that Our Sleep Guide had a local showroom. Jennifer was super helpful as we tested out various mattresses and she encouraged us to take our time. I felt really good about our decision because it was based on both our research and personal preferences. We ended up getting a better deal through Our Sleep Guide than going directly to the manufacturer’s website. Great experience and would recommend to anyone in the market for a new mattress.
These guys are so friendly and extremely knowledgeable. I felt like I got a ton of information and wasn’t pressured into buying anything. They seem invested in helping their customers find what they really need!
We had a great experience buying our new mattress and got a great deal! Jennifer was very helpful, answering all of our questions and helping us through this difficult decision making process. And very pleasant to deal with! Thank you!
My husband and I were feeling overwhelmed by all the online mattress suppliers but were very interested in the benefits of many of these beds.We went to Our Sleep Guide and were able to lay on most of the beds off the top of our list. Chase helped us out by answering our many questions. He is very knowledgeable and was available while we were in the store without hovering.I highly recommend checking this place out when looking for a new mattress, no matter your criteria.
Niko was amazing with helping us find the perfect mattress! This store has a great variety of mattresses to test out and choose from. We were able to find exactly what I was looking for, and Niko helped us to save a lot of money in getting the mattress of our dreams!!
I am so grateful we found this place before ordering a mattress online! We came in with one mattress in mind, but Tia gave us some great recommendations and we ended up with something much better for us than what we would have ordered. She was super friendly and we didn't feel any pressure to purchase. Thank you Tia!
Love that they have most of online mattress options to try out before purchasing. Tia, the manager was so helpful and helped up filter down to the best options for our sleep preferences.
Thanks to Justin, he went over everything with me and I was very please with his expertise. The prices were very reasonable and I look forward to my new bed.
Came in super last minute with only minimal Google research about Helix, Wink, Avocado, etc.. Niko took the time to walk me through the different models, explain the sales, and all other info I needed. Can’t recommend Niko enough.
Niko was absolutely amazing during our visit to the store! He was incredibly attentive and gave us all the time and space we needed to explore the fantastic range of brands, including Tempur-Pedic, Dreamcloud, Saatva, Helix Luxe, and Helix Elite, among others. If you’re tired of those mushy, heat-retaining foam beds out there, you’ll be thrilled with their options here. Plus, they were able to provide this fantastic perk—holding onto the mattress and base until the move-in date before shipping it for free to my future NYC apartment! This store and Niko’s exceptional service truly made our shopping experience outstanding.
Niko and the OSG team took incredible care of us! We were searching a place to try out all of the mattresses that are only available online and this was the perfect solution. Can’t recommend this team enough if you want a five star experience!
Chase, was great! Bought a mattress here before decided to return it because it was too soft, came in convinced I was gonna get an Avocado but helped my decided on a Helix mattress. Excited to try it out!
Tia was super helpful and patient with us! She let us spend as much time as we needed and answered all of our questions. We are excited about our new mattress!
This was the only place we found where we could fully test some of the online mattresses we were interested in. Niko was extremely helpful and friendly when we came in not knowing much about mattresses. We didn't feel pressured even though we took a long time trying all the mattresses and weren't ready to make a decision that day. We ended up calling back to buy one a couple weeks later.
Niko and his crew rock! I've been looking for a mattress online for a year but couldn't make myself pull the trigger. I was so excited to find Our Sleep Guide to test the mattresses I've been reading reviews about for so long. If I had bought my top choice online, I would have made a HUGE mistake. I found the perfect mattress and am so happy. Job well done!
Chase did an excellent job in explaining the pros and cons of the various mattresses and was very accommodating and knowledgeable. Excellent place if you want to try out online mattresses before you buy!
I had a great experience with OSG. They have a great selection of mattresses to try out. Tia was very helpful throughout the process and provided great customer service. We had an issue with a mattress that we purchased (not because of OSG, but due to the brand) and Tia quickly rectified the situation. They really stand behind their warranty and customer satisfaction is guaranteed. Thank you!
Jennifer was our show room guide and she was extreme knowledgeable and honest. She also made the shopping experience a breeze, not to mention fun. I appreciate her listening to what we needed and giving every possible option. Thanks Jennifer!
The showroom was cool and clean. Chase was accomodating and friendly. He was really patience with us choosing the right mattress.His recommendations was easy to understand and not pushy at all. We would highly recommend anyone to come try and purchase.
Highly recommend, Niko Blair was our sales person. Had a great experience and great customer service. Plus they have a wide variety of brands and accessories.
I walked into this fantastic store and was immediately greeted by two nice gentlemen, Niko and Chase. I'm the type of person who takes a long time to make decisions, and Niko showed utmost professionalism, explaining everything perfectly. I ended up getting a Helix Moonlight mattress. Niko not only helped me find one that fit my budget but also helped me get my perfect dream mattress. Chase also assisted with his personal bedding experience. This store is just beyond wonderful. Highly recommend!!!
We experienced tornado damage in Cypress recently. With a long list of “to do” items I was overwhelmed by shopping for mattresses. Then I ran across Our Sleep Guide online and discovered they had a warehouse off Hwy 290. I don’t know which was best a room full of various mattresses to try or our salesperson Niko Blair. We had a great experience and Niko was super. Go visit him if you’re considering a new mattress.
Great experience! Niko was super helpful and knowledgeable about the mattresses in store and offered great discounts, and Chase made the buying process seamless. Highly recommend.
We were looking at the huge selection of online mattress companies and got very confused between all of the different brands and models. Which one would be right for us? How firm is firm? Do we really want to spend a couple grand on a 10-year purchase without trying it? Our Sleep Guide solved the problem in a great way! Their showroom has a ton of models from all the big online sellers and Niko, our salesperson, was super knowledgeable about all of them. No pressure, no negotiations, just friendly customer service and a chance to try out the mattresses for as long as we cared to. As a bonus, they have a little extra discount over the website prices and make the ordering process quick and easy. The whole thing was so convenient we upsold ourselves on a nicer model. Great concept, great execution. Very pleased we visited their showroom.
Highly recommend. Customer service was great. They were able to answer my specific questions and helped me find the matress my ideal mattress. Was able to test out all of the mattresses I was looking for, and was able to take my purchase home and install immediately.
Our Sleep Guide Mattress showroom is such a novel idea in a world of hundreds of online mattress options that you have to buy before you try . This showroom gave us the opportunity to try out mattresses that we had seen online and is one of the very few places you can try out the mattresses in store .Niko at the store was beyond helpful - he was knowledgeable, understanding and took the time to help us find what we needed !
Niko and Chase are great and managed to give me a shortlist of online mattresses to try that would suit my needs and were quick to answer any questions after I had left and called back. Had a mattress and frame ordered and delivered within a week. Awesome guys.
Judy at the Austin store was friendly and helpful. I got the Leesa mattress I wanted within the time frame promised. I’m sleeping happily on it and would recommend it to others!
Worked with Niko and had a great experience at the store. He is very knowledgeable of all mattresses types and brands. Highly recommend visiting the store prior to your next mattress purchase.
I had a great experience buying a mattress here! Judy was incredibly kind and helpful, taking the time to understand what I needed and making the process smooth and stress-free. Highly recommend this store, especially thanks to her excellent service!
Judy was super helpful and I was able to find a mattress that was perfect for me. this place was much better than a mattress firm where everyone is pushing to make a sale as fast as possible. everyone was super friendly and helpful including Jennifer!
Great overall experience picking out a Helix mattress at Our Sleep Guide Online Mattress Showroom in Austin. Jennifer was a huge help and provided an excellent customer experience. Can’t recommend enough.
My husband and I were looking for a new mattress and were unsure but Justin helped us out so much and all of the staff was very kind in helping us find a mattress! Highly recommend coming in store!
Justin the owner of Our Sleep Guide was so knowledgeable and welcoming! Judy also helped us out and she was the best!If you want to try a mattress in a box come here FIRST and ONLY. Best customer service. Best options. Amazing all around.
Justin is great! He is very knowledgeable and will guide you to make the right decision. Very honest people who are will work with you financially. Would recommend anyone looking for an online mattress to check this out!
I recently had the pleasure of working with Niko at Our Sleep Guide (Houston), and I can honestly say it was a wonderful shopping experience. Niko's kindness, enthusiasm, and professionalism are evident. He immediately made me feel comfortable, giving me the space to try out almost every mattress in the showroom without ever hovering or pressuring me.What stands out most about Niko is his patience and understanding. He took the time to truly listen to my preferences, and then used his extensive knowledge to recommend the perfect mattress. I never felt rushed or pushed into making an impulsive decision. Instead, Niko was flexible, compassionate, and worked with me to find the best fit for both my comfort and my budget.Shopping with Niko was a pleasant and stress-free experience. I felt confident in my purchase, knowing I was in good hands with someone who genuinely cared about helping me find the best solution. I would not hesitate to recommend Our Sleep Guide (Houston) to anyone. With a rep like Niko, it's truly the first, last, and only stop you need to make!
So thankful to have discovered Our Sleep Guide while on the hunt for a new mattress! I am from out of state and was having trouble finding a local showroom that carried Helix mattresses. OSG not only carries Helix, but offers several other online brands that you can test out. A+++ for customer service, Niko and Chase were very helpful and answered all my questions (10+ emails!) while I was debating on my purchase. Huge shoutout to them for their patience and quick, thorough responses. Regarding the mattress, I'm about 1 month into ownership so far and I'm very happy with my decision to go with the Helix Midnight. I definitely recommend OSG to anyone struggling to buy a mattress... don't get overwhelmed reading through thousands of online reviews like I did - just make a visit to Our Sleep Guide!
Incredible store! The staff was so helpful and it was an honor to be Judy Grace’s first sale! They have an amazing selection in the store. I would recommend Our Sleep Guide to anyone!
Judy was so helpful and made our mattress purchase process super quick and easy!!! Highly recommend letting Out Sleep Guide help you with your next mattress purchase!
Jennifer and Tia were an absolute delight to work with. Very informative and went above and beyond to assist me and my wife. Helped us find a Helix luxe that worked perfectly for us and they found us the best deal we could find. Highly recommend shopping for a mattress here. Thank you!
I walked in unsure of exactly what to get but I heard about the Dreamcloud. Chase was super helpful and answered all of my questions! He didn’t try to oversell me on anything, I felt like I was trying to buy more than I needed and he wasn’t hovering over me and let me know if something was needed or not. I ended up getting the Helix Luxe Midnight with the adjustable base and a bunch of other things for a great price. They even have an option for delivery and set up!
The team was very helpful with our shopping experience there. It is great that you can test sleep the products to be sure the substantial purchase you are making is right for you
Chase was incredibly helpful while selecting my mattress. He took the time to answer all my questions and made the process smooth and stress-free. Highly recommend!
This place is such a lifesaver when it comes to purchasing a mattress from online brands! It’s so nice to be able to test out mattresses from brands such as Avocado, Helix, Noola, etc. before ordering. Thank you to Niko and Chase for answering all of the questions my wife and I had! Their help made our decision so much easier and we ended up purchasing the Helix Midnight Luxe from them!
Highly recommended that you visit the Our Sleep Guide store before purchasing a mattress from any online retailer. Here's why:I began my mattress search online, reading internet guides and reviewing top-ten lists. My wife and I were impressed by the online reviews of the Helix Elite mattress line but wanted to try out the different firmness options (soft, medium, firm) and potentially explore other brands.The Our Sleep Guide (OSG) showroom in Austin carries most online brands and all Helix models. After we selected our mattress, showroom manager Jennifer guided us through our purchase options and available discounts. By choosing to buy through OSG instead of the Helix online shopping cart, we saved approximately $800 on the bed and base. This saving was in addition to the Helix Black Friday promotion discount offered online. Very helpful.Our time at OSG was well worth it. This small business team saved us a significant amount of money. Thank you OSG!!!
I came looking for a new mattress and Niko was very helpful in helping us choose a mattress based on our budget, size, and mattress preferences. I definitely recommend coming to Our Sleep Guide to try any of the mattresses that can only be found online!
I had a fantastic experience at the Austin Our Sleep Guide location. Jennifer helped me quickly find the perfect mattress for my partner and I. I 10/10 recommend!
Wow, I loved my experience at The Sleep Guide. Had all the online mattresses we wanted to try out! Niko was so helpful and insightful. He answered all the questions we had. Great customer service! I would recommend this store to anyone and everyone that is looking for mattresses!
We had the pleasure to look for a new mattress with Justin and Tia today. I've been suffering from back pain and sleep apnea and they've been so patient and gracious with explaining which mattress would work best for my/me and my husband's situation. They were also very knowledgeable about physical health and ergonomics. Overall really great experience and highly recommend!
My husband and I went to Our Sleep Guide Online Mattress Showroom today with an idea of what we were looking for but admittedly needed a lot of guidance. Niko Blair, the sales manager, was SO helpful and helped us buy the perfect mattress for us. His advice was honest, transparent, and friendly. We didn’t feel pressured at all and left feeling confident in our purchase. 10/10 we recommend this showroom and Niko for your mattress shopping!
Love this place! Caters specifically to people who want to try out online beds. Jennifer was amazing at helping us find our dream bed. We came back to the store about 5 times and each time she was amazing at helping answer our many questions. She also was able to get a better discount than we could find on our own online. She was also really funny and great to work with each visit. Excellent service!They carry Helix, Avocado, Nest, Dreamcloud, Plank, Nectar, Brooklyn Breeding, Bear, Leesa, and our favorite, Winkbed! We went with the Winkbed Plus!Also they don't work on commission so they won't hover over you like the reps at Mattress Firm or Factory Mattress do. Still very helpful though but not on top of you!Highly recommend!
We are so happy that we discovered this store while on the hunt for a new mattress. They offer a large inventory with competitive prices. I loved that we were able to try all of the most common online brands in store and that there was no pressure to make a purchase. Nico was very knowledgeable and offered great advice when we were stuck between two mattresses. We couldn’t recommend this store enough and can’t wait until our new mattress gets delivered!
This is the fantastic store to try and shop for a variety of mattresses and adjustable bases. You won’t find anywhere else that has so many popular brands and models all in one place. Besides, the sales manager Niko is such a knowledgeable and customer oriented professional. He is very friendly, efficient and quick responding both at the store and via phone or email. Best of all, the price is very competitive and affordable. Highly recommend this place.
Loved the selection of online mattress I found the one I wanted online but wanted to be able to experience it in person. Most mattress companies only sell certain brands. This store all of the most highly rated ones o that can only be accessed online. If you look up these brands you will see they make the top rated lists. They even have organic one like Avocado.
Jennifer was so helpful! My partner and I got a Helix Mattress, mattress cover, and 2 pillows + the delivery and all that an absolute STEAL compared to what we thought buying a mattress would be. Thank you Jennifer!
This is the BEST place to shop for a new mattress. They have tons of top online brands you can try in store rather than taking a chance online! We got our mattress here in 2021 and came back in 2024 for our guest room. Staff is knowledgeable and friendly!
This place was no pressure to buy and super helpful to find a comfortable mattress! It was also more affordable than other places we’d looked. We would recommend this to a friend!
These people are awesome. Quick to answer any questions you have and have the best recommendations. It’s awesome to be able to try out the online mattress and have someone give you a honest review based on what you need! Would definitely come back for future purchases. Super informative!
It’s really great to be able to try online beds in person. Niko made the process easy and explained everything very well. We didn’t intend to get a mattress today, but it just made too much sense. Couldn’t be happier with our new bed!
Highly recommend this place! Super fast and easy, they had plenty of mattresses to try. Very clean and organized. We had Omar and Nick set up our mattress and they did a wonderful job. Thank you!
Nico was absolutely a pleasure to work with. He helped us through the selection process of a mattress for my wife and I. They were very knowledgeable, and we are happy with the overall experience and decided product. Would highly recommend anyone to visit the store prior to purchasing a mattress. Ask for Nico.
My wife and I were in the market for a new mattress and I’m so happy we decided to check out Our Sleep Guide! Tia and Jennifer were super knowledgeable, friendly, and able to steer us in the right direction. We had a ton of questions that they were able to answer and we were able to try out several mattresses that we otherwise would not have been able to try without purchasing and hoping for the best.We purchased a king sized Helix Midnight Luxe mattress and adjustable base over Labor Day weekend and saved well over $1000 from the sticker price. We were also moving soon and worried they wouldn’t ship in time, but Our Sleep Guide had both items in stock and we were able to load them up and take them home same day!We would absolutely recommend Our Sleep Guide and plan to be a return customer down the line. Thanks again to Tia and Jennifer!
We finally realized our mattress was nearing the end of its lifespan and it was time for something new. Despite doing our research, I was overwhelmed by the amount of online mattress stores/options. I really wanted to test mattresses in person and found that Our Sleep Guide had a local showroom. Jennifer was super helpful as we tested out various mattresses and she encouraged us to take our time. I felt really good about our decision because it was based on both our research and personal preferences. We ended up getting a better deal through Our Sleep Guide than going directly to the manufacturer’s website. Great experience and would recommend to anyone in the market for a new mattress.
These guys are so friendly and extremely knowledgeable. I felt like I got a ton of information and wasn’t pressured into buying anything. They seem invested in helping their customers find what they really need!
We had a great experience buying our new mattress and got a great deal! Jennifer was very helpful, answering all of our questions and helping us through this difficult decision making process. And very pleasant to deal with! Thank you!
My husband and I were feeling overwhelmed by all the online mattress suppliers but were very interested in the benefits of many of these beds.We went to Our Sleep Guide and were able to lay on most of the beds off the top of our list. Chase helped us out by answering our many questions. He is very knowledgeable and was available while we were in the store without hovering.I highly recommend checking this place out when looking for a new mattress, no matter your criteria.
Niko was amazing with helping us find the perfect mattress! This store has a great variety of mattresses to test out and choose from. We were able to find exactly what I was looking for, and Niko helped us to save a lot of money in getting the mattress of our dreams!!
I am so grateful we found this place before ordering a mattress online! We came in with one mattress in mind, but Tia gave us some great recommendations and we ended up with something much better for us than what we would have ordered. She was super friendly and we didn't feel any pressure to purchase. Thank you Tia!
Love that they have most of online mattress options to try out before purchasing. Tia, the manager was so helpful and helped up filter down to the best options for our sleep preferences.
Thanks to Justin, he went over everything with me and I was very please with his expertise. The prices were very reasonable and I look forward to my new bed.
Came in super last minute with only minimal Google research about Helix, Wink, Avocado, etc.. Niko took the time to walk me through the different models, explain the sales, and all other info I needed. Can’t recommend Niko enough.
Niko was absolutely amazing during our visit to the store! He was incredibly attentive and gave us all the time and space we needed to explore the fantastic range of brands, including Tempur-Pedic, Dreamcloud, Saatva, Helix Luxe, and Helix Elite, among others. If you’re tired of those mushy, heat-retaining foam beds out there, you’ll be thrilled with their options here. Plus, they were able to provide this fantastic perk—holding onto the mattress and base until the move-in date before shipping it for free to my future NYC apartment! This store and Niko’s exceptional service truly made our shopping experience outstanding.
Niko and the OSG team took incredible care of us! We were searching a place to try out all of the mattresses that are only available online and this was the perfect solution. Can’t recommend this team enough if you want a five star experience!
Chase, was great! Bought a mattress here before decided to return it because it was too soft, came in convinced I was gonna get an Avocado but helped my decided on a Helix mattress. Excited to try it out!
Tia was super helpful and patient with us! She let us spend as much time as we needed and answered all of our questions. We are excited about our new mattress!
This was the only place we found where we could fully test some of the online mattresses we were interested in. Niko was extremely helpful and friendly when we came in not knowing much about mattresses. We didn't feel pressured even though we took a long time trying all the mattresses and weren't ready to make a decision that day. We ended up calling back to buy one a couple weeks later.
Niko and his crew rock! I've been looking for a mattress online for a year but couldn't make myself pull the trigger. I was so excited to find Our Sleep Guide to test the mattresses I've been reading reviews about for so long. If I had bought my top choice online, I would have made a HUGE mistake. I found the perfect mattress and am so happy. Job well done!
Chase did an excellent job in explaining the pros and cons of the various mattresses and was very accommodating and knowledgeable. Excellent place if you want to try out online mattresses before you buy!
I had a great experience with OSG. They have a great selection of mattresses to try out. Tia was very helpful throughout the process and provided great customer service. We had an issue with a mattress that we purchased (not because of OSG, but due to the brand) and Tia quickly rectified the situation. They really stand behind their warranty and customer satisfaction is guaranteed. Thank you!
Jennifer was our show room guide and she was extreme knowledgeable and honest. She also made the shopping experience a breeze, not to mention fun. I appreciate her listening to what we needed and giving every possible option. Thanks Jennifer!
The showroom was cool and clean. Chase was accomodating and friendly. He was really patience with us choosing the right mattress.His recommendations was easy to understand and not pushy at all. We would highly recommend anyone to come try and purchase.
Highly recommend, Niko Blair was our sales person. Had a great experience and great customer service. Plus they have a wide variety of brands and accessories.
I walked into this fantastic store and was immediately greeted by two nice gentlemen, Niko and Chase. I'm the type of person who takes a long time to make decisions, and Niko showed utmost professionalism, explaining everything perfectly. I ended up getting a Helix Moonlight mattress. Niko not only helped me find one that fit my budget but also helped me get my perfect dream mattress. Chase also assisted with his personal bedding experience. This store is just beyond wonderful. Highly recommend!!!
We experienced tornado damage in Cypress recently. With a long list of “to do” items I was overwhelmed by shopping for mattresses. Then I ran across Our Sleep Guide online and discovered they had a warehouse off Hwy 290. I don’t know which was best a room full of various mattresses to try or our salesperson Niko Blair. We had a great experience and Niko was super. Go visit him if you’re considering a new mattress.
Great experience! Niko was super helpful and knowledgeable about the mattresses in store and offered great discounts, and Chase made the buying process seamless. Highly recommend.
We were looking at the huge selection of online mattress companies and got very confused between all of the different brands and models. Which one would be right for us? How firm is firm? Do we really want to spend a couple grand on a 10-year purchase without trying it? Our Sleep Guide solved the problem in a great way! Their showroom has a ton of models from all the big online sellers and Niko, our salesperson, was super knowledgeable about all of them. No pressure, no negotiations, just friendly customer service and a chance to try out the mattresses for as long as we cared to. As a bonus, they have a little extra discount over the website prices and make the ordering process quick and easy. The whole thing was so convenient we upsold ourselves on a nicer model. Great concept, great execution. Very pleased we visited their showroom.
Highly recommend. Customer service was great. They were able to answer my specific questions and helped me find the matress my ideal mattress. Was able to test out all of the mattresses I was looking for, and was able to take my purchase home and install immediately.
Our Sleep Guide Mattress showroom is such a novel idea in a world of hundreds of online mattress options that you have to buy before you try . This showroom gave us the opportunity to try out mattresses that we had seen online and is one of the very few places you can try out the mattresses in store .Niko at the store was beyond helpful - he was knowledgeable, understanding and took the time to help us find what we needed !
Niko and Chase are great and managed to give me a shortlist of online mattresses to try that would suit my needs and were quick to answer any questions after I had left and called back. Had a mattress and frame ordered and delivered within a week. Awesome guys.
As we mentioned earlier shipping is free with the cost of purchase if you live within the continental US. Your mattress will be compressed and roll-packed into a compact box and then delivered to your home. This process is usually pretty quick with Casper.
